Chișinău International Airport hosted successfully the “Accessible Journey” Workshop

On December 23, Chișinău International Airport hosted the “Accessible Journey” workshop, an event dedicated to promoting accessibility and inclusion in aviation. The workshop brought together members of the DANOVA NEXT working group, experts such as Renat Anpilogov (“Your Accessible Flight”) and Victor Izbash, as well as representatives from airlines and ground handling companies.

During the workshop, key topics were addressed, including:

• Chișinău Airport’s Role in the DANOVA NEXT Project as an active member;

• Screening of a documentary showcasing the airport experience of a person with disabilities, highlighting available facilities;

• Masterclasses on:

- Proper transfer techniques for wheelchair users;

- Creating an accessible airport environment;

- Effective communication with passengers with disabilities, including etiquette, appropriate terminology, and the impact of inclusive interactions.

The workshop was highly interactive, with airline and ground handling representatives actively engaging in discussions, sharing practical insights, and raising important questions.

Additionally, participants discussed the development of Quality Standards for Assistance Services for passengers with disabilities and reduced mobility at Chișinău International Airport, in line with the National FAL Program.

Together, we are building a more accessible environment.