Turning Municipal Data into Actionable Intelligence: CityAI Pilot Tested in Tata

Data-driven decision-making has become a key ambition for many municipalities. In practice, however, the challenge often begins with very basic questions: Where is the data stored? How can it be brought together? And how can fragmented information be transformed into insights that are useful for everyday urban management?

This was the focus of the CityAI agile pilot implemented by Gamax Ltd. in the Hungarian city of Tata. The company tested a map-based platform designed to integrate municipal data from separate systems into one unified urban database, making it easier for local decision-makers to understand processes across the city and respond to them more effectively.

The platform brings together a wide range of municipal data, including transportation, road networks, infrastructure, municipal services, energy and utilities, as well as weather-related information. By combining these datasets in one environment, the solution helps create a more comprehensive picture of how the city functions.

Artificial intelligence plays an important role in the platform. It supports the connection of different datasets, helps detect anomalies, and enables predictive analysis. This allows municipalities not only to observe what is happening, but also to identify trends, patterns and possible future developments.

The CityAI solution offers four levels of functionality:

1. Observability and map-based process coordination

2. Business intelligence visualisation and analysis

3. AI-powered recognition and forecasting of trends, patterns and seasonal developments

4. Intervention support – observe, plan and execute

The pilot in Tata, a city of just over 20,000 inhabitants, shows that innovation in urban management is not limited to large metropolitan areas. Smaller and medium-sized municipalities can also serve as effective living labs for testing smart city solutions. In many cases, they offer an ideal environment for agile piloting: they are complex enough to generate meaningful urban challenges, while still allowing for faster communication, more flexible administration and quicker decision-making.

Through the CityAI pilot, Tata demonstrated how municipal data can become a practical tool for better coordination, planning and service delivery. The pilot also underlines one of the key principles of PilotInnCities: agile piloting can help cities of different sizes test innovative solutions in real-life conditions before making larger strategic decisions.

The pilot was supported by consortium partners Neumann Technology Platform and HROD Social Economy and Community Development Centre.